Q&A

What falls under CPNI?

What falls under CPNI?

CPNI includes such information as optional services subscribed to, current charges, directory assistance charges, usage data and calling patterns. The CPNI rules do not prohibit the gathering and publishing of aggregate customer information nor the use of customer information for the purpose of creating directories.

What are CPNI rules?

The FCC enacted CPNI rules to limit unauthorized use of telecommunications data and records relating to call usage and business relationships between a provider and customer.

What is a CPNI with Verizon?

Customer Proprietary Network Information (CPNI) is information available to us solely by virtue of our relationship with you that relates to the type, quantity, destination, technical configuration, location, and amount of use of the telecommunications and interconnected VoIP services you purchase from us, as well as …

What is a CPNI account?

CPNI stands for Customer Proprietary Network Information. It is a term established by the Federal Communications Commission (FCC), which governs how data collected by telecommunication companies about a customer’s telephone calls is controlled.

Are IP addresses CPNI?

As such, IP addresses are roughly analogous to telephone numbers in the voice telephony context, and the Commission has previously held telephone numbers dialed to be CPNI. IP addresses are also frequently used in geo-location.

What is full form of CPNI?

Answer ID 660. CPNI stands for Customer Proprietary Network Information. CPNI is confidential information about a customer’s purchase and use of telecommunications services, such as: Where, when, and with whom a call takes place (call detail records).

Who does CPNI apply to?

CPNI includes some of the most sensitive personal information that carriers and providers have about their customers as a result of their business relationship (e.g., phone numbers called; the frequency, duration, and timing of such calls; and any services purchased by the consumer, such as call waiting).

Why is CPNI important?

CPNI plays an important role in promoting competition for telecommunications services and for services that require access to the underlying telecommunications network — such as alarm services. Rather, these rules prohibit telecommunications providers from taking advantage of their position as a two-sided platform.

How often can a customer change their CPNI?

You can change your mind at any time about allowing (or not allowing) us to use your CPNI, and we’ll honor your decision until you change it again. If you do restrict your CPNI use, you may still get marketing from us, but it won’t be from using CPNI.

What is CPNI example?

Examples of CPNI include information typically available from telephone-related details on your monthly bill, technical information, type of service, current telephone charges, long-distance, and local service billing records, directory assistance charges, usage data and calling patterns.

Should I restrict my CPNI?

It’s important to realize that restricting a carrier from using your CPNI doesn’t prevent it from being collected, so opting out might not prevent such information from being swept up in data breaches like AT’s, but it certainly can’t hurt.

What is protected under CPNI?

The Telecommunications Act of 1996 protects the privacy of “CPNI” — phone numbers dialed, date and time of calls — but this safeguard does not cover internet-based calls. EPIC told Congress that CPNI privacy rules should apply to both telecommunications companies and Internet firms.