Guidelines

Is hive free for British Gas customers?

Is hive free for British Gas customers?

Hive products and services aren’t free, but there are often great deals on offer for British Gas customers. Please check the Hive product and services pages for the latest prices.

How do I contact hive customer services?

You can reach out to us via e-mail at [email protected] or call us at (866) 470-9133.

Can you get hive for free?

You can now get Free Hive Heating Controls and Thermostats under a central government scheme. The schemes are available to help us keep warm, reduce our fuel bills and to help the environment by reducing the carbon emissions produced when we heat our homes.

Does British Gas fix thermostats?

What’s the problem and how can we help? We’ve got trained engineers to help get your heating back on and your hot water running again. They can find the problem and fix your boiler, controls or central heating system. Our engineer can come round to get your thermostat and programmer working properly again.

How much does Hive cost per month UK?

Hive Heating Plus costs £3.99 per month. You can pay on a rolling monthly contract with no minimum commitment. For customers who are new to Hive Heating Plus, you can try the service for free for one month.

Is there a monthly fee for Hive UK?

Can I buy a Hive Active Heating subscription? you can continue to pay £2.99 a month for Hive Live or cancel the Hive Live subscription and pay nothing.

How do I contact the UK Hive customer service?

or complaints about any product. You can do that by email at [email protected] or you can chat to us using the ‘Chat now’ button in the bottom right corner. Our opening hours are Monday to Friday 9.00am – 7.00pm, Saturday 9.00am – 5.00pm and Sunday 10.00am – 5.00pm.

How Do I Live Chat with Hive?

How do I contact Hive customer support? To start a webchat, simply click the ‘Chat now’ tab on the bottom right hand side of your screen, fill in your details and then click ‘Start Chat’.

How much is Hive heating Monthly?

The plan allows you to spread the cost of the kit over 12 months. Once the 12 months are up, you can continue to pay £2.99 a month for Hive Live or cancel the Hive Live subscription and pay nothing.

How does the British Gas hive thermostat work?

British Gas Hive Active Heating thermostat guide Hive Active Heating is a live thermostat that uses a Wi-Fi connection to allow home owners to adjust the temperature in their home through a mobile device, such as a tablet computer or smartphone. British Gas Hive 2.0

Do you need to upgrade your hive thermostat?

Yes! British Gas sells something called the Hive Active Heating™ 2 upgrade kit for £99 which includes the new Hive 2.0 thermostat – your existing Hive hub and Hive receiver do not need to be changed. Okay, how do I get started? You can order the Hive thermostat with British Gas here on their website. However, it’s actually easier to call them.

Where can I buy Hive Active Heating from?

British Gas offer. If you’re a British Gas customer looking to buy Hive Active Heating find out more here about the latest offer. For any other British Gas enquiries please contact 0333 200 8899.

What does it mean when your hive thermostat says no signal?

What to do if your Hive Thermostat has a ‘No Signal’ message on the display. If your thermostat is showing a ‘No Signal’ message, it means that it has lost connection to the receiver. You may also see your heating showing as ‘offline’ in the Hive app.