Guidelines

How long does it take for ninja van to deliver?

How long does it take for ninja van to deliver?

1 to 3 working days
Ninja Van will attempt delivery at the delivery address stated in the shipping label within 1 to 3 working days for standard delivery. If the buyer is uncontactable, Ninja Van will attempt to deliver the parcel to the buyer 3 times.

How many attempts does it take for Ninjavan to deliver?

3 attempts
Kindly take note that Ninja Van allows a maximum of 3 attempts before returning the item back to the sender. Note for Shopee deliveries: As part of our agreement with Shopee, we may only attempt to deliver a maximum of 2 times.

How do I send a parcel from my ninja van?

Get started with this simple step-by-step tutorial.

  1. Buy your Ninja Packs. You can buy Ninja Packs online here.
  2. Login to Ninja Dashboard. Once you have received your Ninja Packs, login to Ninja Dashboard using this link.
  3. Create a new order.
  4. Drop-off Ninja Packs.
  5. Track your parcel effortlessly.
  6. We’ll deliver your Ninja Packs!

Does Ninja can deliver on weekends?

Ninja shall remain contactable for all enquiries, whether from the Sender or its Recipients, through its email or its call centre from 9am to 10pm every day, with the exception of Sundays and Public Holidays. Between 9am to 10pm on a Working Day.

Does Ninja Van delivery to your doorstep?

At Ninja Van, we provide different levels of options and features to match each customer’s business needs : door to door delivery, flexible parcel pick up and drop off, local and international courier services and more.

Can I refuse Ninja Van delivery?

In case the Customer does not agree to repack or continue to pack non-standard Ninja Van, the employee has the right to refuse to receive the goods.

Can I pickup my package from Ninja Van?

What is Ninja Collect? With Ninja Collect, you can choose to self-collect your parcels when shopping with our partner merchants. This means no more waiting at home for your parcels to arrive – simply select the nearest Ninja Point and you can pick up your items at your convenience.

How much is delivery on Ninja Van?

Local Shipping

Mode of Delivery Ninja Van Standard Courier Ninja Van Express Courier
Cost SGD2.50 (flat) SGD4.50 (flat)
Tracking Yes Yes
Delivery Lead Time 1-3 working days 1-2 working days
Doorstep Delivery Yes Yes

Does Ninjavan deliver at 10pm?

The standard delivery time is between 9 AM to 10 PM. Ninja Van operates from Monday to Saturday excluding Public Holidays. In the event that delivery fails, you will receive a message via email or SMS to reschedule your delivery. The soonest you may reschedule your delivery would be the next working day.