Why did United suspend PetSafe?

Why did United suspend PetSafe?

In a statement posted Tuesday on the company’s website, United said it was temporarily halting its PetSafe program in order to “make improvements” that will better protect the safety of animals traveling as cargo on its planes.

Is United PetSafe still suspended?

We’ve suspended PetSafe travel As travel demand and government restrictions continue to impact our schedule, we’ve suspended all PetSafe and military pet transportation until further notice. We’ll continue to monitor the situation and provide you with updates on our PetSafe page.

What is PetSafe United?

PetSafe® is United’s specially designed program for transporting cats and dogs that are not eligible to travel in the aircraft cabin.

Is United trustworthy?

When it comes to customer satisfaction, United came in eighth out of 10 among major U.S. carriers in the American Customer Satisfaction Index report that was released in April 2019. The airline improved from the 2018 survey.

Does United allow birds?

United Airlines has taken another step to tighten restrictions on what kind of animals can — and cannot— be taken on board flights as pets and emotional support and service animals. In the latest move, United is banning all birds and rabbits on board commercial flights.

What size dog can fly in-cabin?

In-cabin. Generally, if your dog in its carrier can fit under the seat in front of you, it can go in the cabin. So that means a dog weighing up to about 20 pounds.

Is United or American better?

American Airlines came in last on the Journal’s overall ranking. United, which ranked next to last overall, had poor rankings in two-hour tarmac delays, mishandled baggage and canceled flights but did better in involuntary bumps.

How often can I use PetSafe for travel?

If you have any general questions about your pet’s travel, our specially trained team members at the PetSafe Customer Service Center are available 24 hours a day, 7 days a week. PetSafe only accepts cats and dogs.

Where can I take my Dog on PetSafe?

The PetSafe Customer Service Center will provide you with more details when you book. We transport pets to nearly 250 locations around the world, but there are some destinations in our network that are excluded. For example, we currently don’t accept PetSafe reservations to or from Australia, India and South Africa.

Can you take a dog on an airplane with United Airlines?

PetSafe. PetSafe® is United’s specially designed program for transporting cats and dogs that are not eligible to travel in the aircraft cabin. United PetSafe offers airport-to-airport travel for cats and dogs traveling to approximately 300 destinations, and members of our PetSafe team are trained professionals who love animals…

How can I get a refund from PetSafe?

PetSafe refunds a portion of the shipping charges when a pet’s journey is interrupted and they don’t travel as booked, as long as they’re dropped off on time and meet all the acceptance standards. To ask for a refund, please submit a claim request form.