What kind of company is Webhelp?

What kind of company is Webhelp?

business process outsourcing and consultancy company
Webhelp is a multi-national business process outsourcing and consultancy company headquartered in Paris….Webhelp.

Industry IT consultancy, Customer relationship and Business process outsourcing
Founded 2000 in Paris (France)
Founder Frédéric Jousset, Olivier Duha

Is Webhelp a BPO?

The past 2 years have been very significant in the history of Webhelp. Major new client wins, strategic acquisitions, and the commitment from global investment firm KKR, have marked a real turning point in the Webhelp story, which is now truly one of the leaders in the BPO sector.

How many countries is Webhelp in?

50 countries
Your global partner. With more than 190 locations in over 50 countries we cover all four corners of the world.

Who owns Webcare?

Groupe Bruxelles Lambert
Webhelp/Parent organizations

What does webhelp company do?

Webhelp creates game-changing customer journeys We are your global partner that designs, delivers, and optimizes unforgettable human experiences for today’s digital world.

Who is the founder of webhelp?

Frédéric Jousset
Olivier Duha

What is the meaning of BPO?

Business process outsourcing
Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics.

Who is the CEO of Webhelp?

Olivier Duha
Olivier Duha, born February 7, 1969 in Dax, is a French entrepreneur. He is the founder and co-chairman of Webhelp, an international company specialising in business process outsourcing and client relationship management….

Olivier Duha
Alma mater ESCEM et Audencia
Occupation Founder, Chairman & CEO of Webhelp

Why do you want to join our company?

“I see this opportunity as a way to contribute to an exciting/forward-thinking/fast-moving company/industry, and I feel I can do so by/with my … ” “I feel my skills are particularly well-suited to this position because … “I’m excited about this job opportunity, as it would allow me to …

How many sites do webhelp have in the UK?

Webhelp is one of the best known names in “Customer Experience Management Services” across Europe and Africa, providing the highest level of customer branded multi and omni-channel contact centre services within ten sites across the UK.

What is webhelp?

What is BPO KPO LPO?

Knowledge Process Outsourcing or KPO is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition. LPO or Legal Process Outsourcing is special type of KPO dealing with legal services.

Who is WebHelp and what do we do?

We are your global partner that designs, delivers, and optimizes unforgettable human experiences for today’s digital world. Webhelp creates game-changing customer journeys.

How does home Webhelp help with customer engagement?

Always consultative, data-driven, and customer-centric, we harness the power of advanced analytics and purposeful technology. We’re here to help you stay ahead of the curve, making life easier for your customers and teams alike. With our Digital Services you will be at the forefront of online and digital engagement.

How many Webhelp locations are there in the world?

With more than 170+ locations in over 70 countries we cover all four corners of the world. Over 500 of the world’s leading companies trust us to look after their brands, their services and their customers. Our clients trust us. You can too.

Who are the founders of Le Groupe Webhelp?

All Webhelpers think human by living and breathing our values every day. We’re celebrating our 20th year in 2020. Our founders, Frederic Jousset and Olivier Duha, still lead us today. We’ve become a major player in Global Outsourcing but the same human spirit that we started with keeps us moving forward. Did you know that…