What does indifference mean in sales?
What does indifference mean in sales?
The kind of indifference we are talking about is the ability to appear even or stable in a meeting, and never look desperate for a sale. Desperation and erratic behaviors come off as begging and give power over to the other side. At the same time, acting indifferent toward the sale brings that power back to you.
What is an indifferent customer?
Customer Indifference Is the Default Buying routines dull your customers’ senses. They don’t like or dislike most brands. Rather, they don’t care. Customer indifference can be infuriating. It’s one thing to have customers reject you or say “no.” That’s manageable.
How do you deal with an indifferent customer?
- ACKNOWLEDGE. The first step consists of acknowledging your customer’s indifference.
- GET PERMISSION TO QUESTION. Next, get the customer’s permission to take a little of his or her time in order to ask a few questions that the customer might find useful:
- ASK QUESTIONS CAREFULLY.
How do you respond to sales indifference?
Thus, to overcome indifference, successful salespeople understand the challenge, find out the root of the indifference and give the prospect a reason to care.
- Get on the prospect’s good side.
- Ask questions.
- Draw out concerns.
- Show him your stuff.
- Overcome remaining objections.
What does it mean to feel indifferent?
indifferent, unconcerned, incurious, aloof, detached, disinterested mean not showing or feeling interest. indifferent implies neutrality of attitude from lack of inclination, preference, or prejudice.
What is meant by indifference set?
Indifference set refers to those combinations of two goods which offer the consumer the same level of satisfaction.
What does I am indifferent mean?
What is an indifference?
1 : the quality, state, or fact of being indifferent. 2a : absence of compulsion to or toward one thing or another. b archaic : lack of difference or distinction between two or more things.
How is fear of loss used in sales?
- 4 Things You Need to Know About Selling With Fear. Fear can be your most powerful sales asset, but only if you know how to use it correctly.
- Know Your Pain Points. First thing’s first: you need to know and understand the other person’s fears.
- Prioritize Those Fears.
- Apply the Power of Subtlety.
- End With Excitement.
What is the root of indifferent?
late 14c., “unbiased, impartial, not preferring one to the other” (of persons), “alike, equal” (of things), from Old French indifferent “impartial” or directly from Latin indifferentem (nominative indifferens) “not differing, not particular, of no consequence, neither good nor evil,” from in- “not, opposite of” (see in …
Does indifference hurt a narcissist?
Narcissists need to create an emotional map of their targets — something that lets them know what buttons to push. Indifference is their kryptonite. It completely short circuits things. Without those heightened emotional responses, everything grinds to a halt, and they lose control.
Why can’t indifference curves cross?
The indifference curves cannot intersect each other. It is because at the point of tangency, the higher curve will give as much as of the two commodities as is given by the lower indifference curve. Similarly the combinations shows by points B and E on indifference curve IC1 give equal satisfaction top the consumer.
Can a salesperson sell to an indifferent customer?
Customer Indifference Can Be a Salesperson’s Toughest Competitor . Selling to the indifferent customer has been the basis of sales training courses for many decades. The buying process has changed. Current research tells us that customers are 60% of the way through their buying process before they even talk to a salesperson.
Why do I get indifference from my customers?
In most cases, indifference is not due to unhappiness with their current printing company. It is because the customers have so many alternative communication choices available to them. Great salespeople recognize indifference when they see it. The key, as always, is to know the customer and their business.
Why is indifference so frustrating to print salespeople?
For many salespeople, customer indifference is their greatest competitor. The reason indifference is so frustrating to print salespeople is because it is based on customer perception about print. They view print as a commodity and are not interested in looking at any new ideas.
How to recognize indifference when you see it?
Great salespeople recognize indifference when they see it. The key, as always, is to know the customer and their business. Listening, building a customized strategy and creating new insights is the best way of gaining their attention and interest. Joe Rickard is a training leader and consultant dedicated to the graphic communications Industry.