What are the rounds in 24/7 interview?
There were 4 rounds. HR, aptitude test, chat skill test, essay writing.
What are good customer service questions?
They’ll ask questions like these: What Does Customer Service Mean to You? What’s One Time You Worked With a Difficult Customer and How Did You Resolve the Situation? Tell Me About a Time You Assisted a Customer Who’d Worked with Multiple Agents and Didn’t Get the Help They Needed.
What type of company is 24 7?
|Formerly||24/7 Customer, Inc.|
|Industry||Software and Services|
|Founders||P.V. Kannan Shanmugam Nagarajan|
What is BPO question and answer?
BPO stands for business process outsourcing where a company outsources a business process to some other company instead of keeping it in-house to save costs or increase efficiency.
How to answer a customer service interview question?
When you answer, be specific and try to use unique language reflective of your personal thoughts rather than a cliche response or dictionary definition. Example: “For me, customer service is the act of providing the customer with the support they need to make purchasing decisions, understand the product or seek guidance from the company.
What do you need to know about customer service?
Customer service representatives interact frequently with customers, meaning they must know how to communicate and remain positive. Use descriptors for yourself that align well with the necessary skills for a customer service representative in your answer.
What to ask in a salray customer interview?
Technical questions like what is a malware and what are the types of antivirus Q5. Where you will be seeing yourself after 5 years in the organization. Q6. What are your salray expectations
What are the skills you need to be a customer service representative?
Example: “I think the skills great customer service representatives most commonly have are strong communication, positivity and problem-solving. They must clearly communicate with customers, both by answering questions or explaining policies in addition to actively listening to the customer.