Q&A

How to contact the customer service team at WeatherTech?

How to contact the customer service team at WeatherTech?

Customer Order Online Help Center. You have the flexibility to manage all aspects of your order from tracking to returns within the Customer Order Online Help Center. This is the fastest way to reach our customer service team to solve any order issues you may have. Manage your Order. (800) 441-6287 | (630) 769-1500. [email protected]

What is the return authorization number for WeatherTech?

Your return authorization number is valid for a period of 30 days from the date you received your order. Any returns without a valid return authorization number will be refused. Please write the return authorization number below our return address on the outside of the box.

Is the WeatherTech factory open for walk in?

The WeatherTech Factory Store is open for walk-in and curbside orders. You have the flexibility to manage all aspects of your order from tracking to returns within the Customer Order Online Help Center. This is the fastest way to reach our customer service team to solve any order issues you may have.

Do you get a refund on a WeatherTech car cover?

Shipping must be prepaid by the customer on all returns. Refund will be given on merchandise returned, less shipping & packaging. We do not accept C.O.D. returns. Each Car Cover is custom cut and sewn to your vehicles make, model and year, therefore we cannot accept returns for Car Covers once an order has been placed.

What are the products of WeatherTech Canada?

Traps fluids and debris from vehicle flooring. Heavy duty universal car mats. Traps fluids and debris from vehicle flooring. Shields door sills, door edges and more from scratches, scuffs, and chips! CupFone® with Hand Sanitizer Holder The CupFone that offers safe and easy access to your hand sanitizer.

Is there a warranty on WeatherTech floormats?

WeatherTech Direct, LLC warrants that our products will be free from any defects in materials and workmanship for the life of the original purchaser and only for the original vehicle they were installed in. That does not mean that a product that simply and naturally wears out from normal use is a candidate for a warranty replacement or a refund.

Are there any WeatherTech products available on Amazon?

Now available on Amazon, WeatherTech is proud to offer the same exceptional products, customer service, warranty, and quality guarantee that have made us an industry leader. Shop our premium quality automotive, home, and business products from the WeatherTech Amazon Store.