Guidelines

How long does it take for ATT to ship a phone?

How long does it take for ATT to ship a phone?

Total shipping time from receipt of a Completed Order is 3 to 7 business days for shipment via standard and 1 to 3 business days for shipment via expedited shipping service.

How do I track my AT Iphone?

To find your device:

  1. Sign in to the account associated with your device or activated app or add-on: iOS. ® Android. ® Windows Phone. ® Lookout. ® AT Secure Family. TM
  2. Follow the prompts to call the device or find it using GPS.

Can someone else pickup my ATT order?

Only the account owner or an authorized user can pick up an order. Want someone else to do it? Make them an authorized user first. Heads up: If you have a new account, only the account owner can pick it up.

Why is my AT order still processing?

“In processing” usually means that your order has been successful via our point of sale system but has not yet been prepared for shipping. When the request has been completed, you’ll receive an email once your order status changes to Shipped or if further action is required from you.

Can AT track a dead phone?

While it’s not possible to locate a phone with a depleted battery life we recommend that you visit https://soc.att.com/2WLmhog or call 1-800-331-0500 to suspend your service immediately. Our system will recognize your device as stolen and block that device from use on the AT network within 24 hours.

How long does it take AT to process an order 2020?

The order process typically takes 3-5 business days. You’ll receive an email once your order status changes to “Shipped” or if further action is required from you. In the meantime, you can Check your order status at the link provided. Let us know if you have any further questions or concerns.

How long does AT take to process?

Please note: It may take up to 24 hours to process your order. Delivery signatures may be required.