How do I troubleshoot my MSI motherboard?
How do I troubleshoot my MSI motherboard?
- Check CPU compatibility. To check if your CPU is compatible with the motherboard, please refer to the compatibility report on MSI.com.
- Check CPU power connector is in position.
- Perform a POST test.
- Reset BIOS.
- Check EZ Debug LED indicator.
How do I run a diagnostic on my MSI laptop?
To launch the tool, press Windows + R to open the Run window, then type mdsched.exe and hit Enter. Windows will prompt you to restart your computer. The test will take a few minutes to complete. When it’s over, your machine will once again restart.
How do I check MSI repair status?
How to track my repair status?
- To begin the process for repair service, please click here.
- Please enter the “RMA Number”, “Serial Number” and “CAPTCHA”.
- By clicking “Submit”, you will be able to view the current status of your RMA.
- If you are still experiencing problems please contact our customer support team. Hot-line.
How do I contact MSI support?
- 1-888-447-6564, Hours: Mon-Fri (5:00AM – 4:00PM PST)
- 1-888-227-6210, Hours: Mon-Fri (9:00AM – 5:30PM PST)
How do I fix my MSI monitor not turning on?
Please Troubleshoot by the methods below:
- Make sure the monitor is well attached to the power supply.
- Make sure the power indicator is lit on.
- Make sure the display cable is well attached to the monitor and graphics card. Replace other identical display cable (VGA / DVI / HDMI / DisplayPort) to take cross-test.
How do I force MSI to shut down?
Safe Mode
- Press the power button and force to shutdown when display shows up the Windows 10 logo.
- Select [Advanced options].
- Select [Troubleshooting] to continue.
- Click [Advanced options].
- Please choose the [Startup Settings].
- Click [Restart].
- System will restart automatically.
How do I force restart MSI?
Reset BIOS settings to default
- Press the power button to start the notebook. When MSI logo shows up, please keep tapping the “Delete” until you see the BIOS Setup Utility.
- After entering the BIOS menu, press “F9”.
- Press “F10” key.
- Notebook will be restart automatically.
How do I restore my MSI laptop?
Contact power cable, press switch to start computer. When MSI logo appears, press F3 key to enter System Restore interface. Select [Troubleshoot] to enter the next step. Select [Restore MSI factory settings] to enter the next step.
What time does MSI customer service open?
AIO & Notebook & Gaming Desktops & Monitor: 1-888-447-6564 Hours: Mon-Fri (5:00AM – 4:00AM PST)
How do I reset my MSI battery?
Use a paper clip to insert into the battery reset hole at the bottom of the unit.
- (Warning):
- Some of the models might not have the battery reset hole, please remove the power adapter and the battery (if applicable, differ by model) for 15 seconds and place it back.
How to contact technical support for MSI motherboard?
Technical Support Use this online-based form for any technical support issues. Downloads Receive the latest software, drivers, manual, utilities. Warranty Check the warranty policy. Register Your Product To enjoy a host of benefits, promotions and events. Support Articles Search a solution, troubleshooting guide.
When to troubleshoot software deployment problems with MSI packages?
Once that change is made, setup for our MSI package now completes silently and the app is successfully deployed. When troubleshooting software deployment problems with MSI packages, break your troubleshooting down into two parts: downloading the package and installing the package.
Can you find what I’m looking for on MSI?
Receive the latest software, drivers, manual and utilities. Can’t find what you’re looking for?
How can I identify MSI product serial number?
Support Articles Search a solution, troubleshooting guide. Forum Need more people to discuss with? Click here to find help. Identify MSI Barcodes How to identify MSI Product Serial Number.
