Other

How do I fix my ScanSnap iX1500?

How do I fix my ScanSnap iX1500?

If the button is still in gray, please try the following steps to establish the connection:

  1. Restart your ScanSnap.
  2. Connect the USB cable directly.
  3. Turn-off antivirus software.
  4. Use another USB port.
  5. Use another USB cable.
  6. Disconnect other USB devices.
  7. Try Recover command.
  8. Full shutdown Windows®. (

How do I fix my ScanSnap iX500?

Please try the following steps to establish the connection:

  1. Restart your ScanSnap.
  2. Connect the USB cable directly.
  3. Turn-off antivirus software.
  4. Use another USB port.
  5. Use another USB cable.
  6. Disconnect other USB devices.
  7. Use ScanSnap Support Tool.
  8. Delete the device driver.

Is the ScanSnap iX500 discontinued?

The following table shows the ScanSnap discontinued scanners and their support end dates….ScanSnap Discontinued Scanners.

Model Support End Date
iX500 January 31, 2024

How do I fix my ScanSnap?

Restart your ScanSnap. Turn off your ScanSnap, wait at least 5 seconds and then turn it on again. If the icon status is not changed, unplug the USB cable from the computer or your ScanSnap, wait for 5 seconds, and then reconnect the USB cable.

Why is my ScanSnap S1500 not working?

If the icon status still indicates “Not Communicating”, unplug the USB cable from the computer or ScanSnap, wait 5 seconds and reconnect the USB cable. Change and try another USB cable. Disconnect any other USB devices (printer/scanner/external hard disk, etc) and try connecting only the ScanSnap.

How do I uninstall and reinstall ScanSnap?

  1. Turn on the computer and log on as a user with Administrator privileges.
  2. Exit ScanSnap Home if it is running.
  3. From the sidebar in Finder, select [Applications] → [ScanSnap Home], and drag the [ScanSnap Home] folder into the Trash.
  4. Empty the Trash.

Why is my ScanSnap scanner not working?

Try the following steps to establish the connection: Restart your ScanSnap. Turn off your ScanSnap, wait at least 5 seconds and then turn it on again. If the icon status does not change, unplug the USB cable from the computer or your ScanSnap, wait for 5 seconds, and then reconnect the USB cable.

How do I reset my ScanSnap ix500?

For the procedure to reset the ScanSnap settings, refer to the following:

  1. Press in the home screen on the touch panel of the ScanSnap to display the [Settings] screen.
  2. Press to display the [Scanner settings] screen.
  3. Press [Reset ScanSnap settings].
  4. Press the [Initialize] button.

What replaced the ScanSnap iX500?

ScanSnap iX1400 document scanner
The ScanSnap iX1400 document scanner has now replaced the world’s best selling personal scanner. The stylish successor to the iX500, the iX1400 is the ideal professional scanning solution for small teams and individuals looking to organise their paperwork rapidly.

What is the difference between ScanSnap iX500 and iX1500?

With an increased speed of 30 ppm (from 25 ppm) the iX1500 scans more pages per minute, making it quick and efficient. If you currently have an iX500, you can trust that the iX1500 is just as dependable and even better!

How do I reset my ScanSnap?

How do I uninstall and reinstall ScanSnap ix500?

From the sidebar in Finder, select [Applications] → [ScanSnap Online Update] → [Sub], and then double-click →[AOUUninstaller]. In the [ScanSnap Online Update Uninstaller] window ([Welcome to ScanSnap Online Update Uninstaller]), click the [Continue] button. Read [Read Me], and then click the [Uninstall] button.