How do I contact Telus customer service?
How do I contact Telus customer service?
Get support by contacting one of our phone numbers below.
| TELUS service | Phone number |
|---|---|
| TELUS Mobility | 1-866-558-2273 or *611 on your TELUS mobile phone |
| TELUS Home Services in AB & BC | 1-888-811-2323 |
| TELUS SmartHome Security | 1-855-255-8828 |
| TELUS Home Services (Chinese support) | 1-800-883-6888 |
How do I get my Telus call back?
Call Return
- Dial * 69 to hear the last number to call your line.
- Select 9 to repeat the number.
- Select 1 to dial the number, otherwise hang up.
- If you reach a busy signal after selecting 1: Select * at the prompt and Call Return will keep redialling the number for up to 30 minutes.
- Press * 89 to cancel your * 69 request.
Can you contact Telus by email?
As a TELUS Internet customer, TELUS email is free to you. If you would like to create a new email account, call us at 1-888-811-2323 and one of our representatives will be happy to assist you. Visit email.telus.net (or mail.google.com/a/telus.net)
Is TELUS customer service 24 hours?
24/7 support TELUS Assist is ready to help whenever you need it, anytime, anywhere.
Does TELUS have a cancellation fee?
If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.
What is the phone number for TELUS TV?
1-888-811-2323
To learn more, call 1-866-558-2273 (Mobility) or 1-888-811-2323 (Internet, TV & Home Phone).
Is TELUS getting rid of email?
No, we will be migrating all accounts over to our new platform and we will not be supporting our existing platform starting in 2021. You will continue enjoying what you love about your TELUS email in a more secure and reliable platform. To avoid moving to the new platform, your email account would have to be closed.
Is TELUS owned by Bell?
Bell owns Virgin Mobile and Lucky Mobile. Telus Mobility owns Koodo and Public Mobile.
Can I cancel my TELUS TV contract?
If you cancel a single service (Optik TV or Internet), the service cancellation fee is $360 declining by $15 per month and reducing to $0 at the end of your commitment term.
What happens if you don’t pay your TELUS bill?
If you miss your payment(s), your service may be disconnected and you’ll be subject to a reconnection fee. Your credit rating may also be affected. Late charges of 3% compounded monthly (42.58% per year) are applied to any overdue balance starting one calendar day after the date shown on your invoice.
Does TELUS offer senior discounts?
2.2 million Canadian seniors on the Guaranteed Income Supplement can now get a free smartphone and subsidized rate plan from TELUS. Available now, Mobility for Good for Seniors includes a free refurbished smartphone, unlimited nationwide talk and text, and 3GB of data for only $25 per month.
Why did TELUS use Gmail?
Telus explains they will be transitioning Telus email accounts—including all email addresses—to be powered by Google to provide the “best possible email experience.” The company reassures customers all Telus email address, including contacts and calendar events will be migrated.
How to contact Telus customer service in BC?
Get support by contacting one of our phone numbers below. TELUS Service Phone Number Account & Billing Hours (local times) Technical Support Hours (local times) TELUS Mobility 1-866-558-2273 or *611 on your TELUS mobile phone Monday to Sunday: 9am to 7pm 24/7 TELUS Home Services in AB & BC 1-888-811-2323 Monday to Sunday: 9am to 7pm 24/7
How much does Telus whole home bundle cost?
Whole Home Bundle Get Internet, Optik TV + SmartHome Security – starting at $95/month. Start bundling Shop online and save an extra $100. Save big with our latest deals on Mobility, Internet, Optik TV, SmartHome Security, and more.
How to contact Telus home services in China?
TELUS Home Services (Chinese support) 1-800-883-6888 Please note that we are currently experiencing longer than normal wait times. Monday to Saturday: 9am to 7pmSunday: Closed
Which is the best phone to buy with Telus?
Shop Apple Discover Samsung products at TELUS The newest Samsung smartwatches and Galaxy smartphones are better on Canada’s fastest network. Shop Samsung Shop online and save an extra $100. Save even more on the latest phones and endless data plans when you shop online. Shop deals